What is your exchange policy?

A:

Our exchange policy is valid for seven days after delivery. After that time we are unable to offer you an exchange.

To be eligible for an exchange, your item must be unused, in the original packaging and in the original condition. To complete your exchange, we require a receipt or proof of purchase.

Exchanges are not available to any item with signs of use, not in its original condition, that is damaged or missing parts (unless due to our error) and/or any item that is returned more than seven days after delivery

We will replace items with a comparable item.

To request an exchange send an email at shop@conservatives.org.au and send your item to:

The Conservatives Shop
28 King William Street,
KENT TOWN SA 5067

You will be responsible for paying for your own shipping costs for returning your item.  If you are shipping an item to us, you should consider using a trackable shipping service or purchasing shipping insurance.

We cannot guarantee that we will receive your returned item.

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