The Department of Veterans' Affairs (DVA) secretly deleted an incapacity policy to prevent an injured veteran claiming compensation. And it did not tell the veteran, nor his lawyer.
Conservative Party leader Cory Bernardi says an investigation into the DVA is urgently needed.
The ABC reports it was part of a decade-long campaign of delay and denial by the department against Martin Rollins, whose back was severely damaged while serving in the Army.
Mr Rollins's lawyer, Greg Isolani said, "After more than 25 years representing veterans in this jurisdiction I've never seen a case like Martin Rollins and the extent the department has gone to."
Brian Briggs, a military compensation specialist at Slater & Gordon, said it goes beyond just obstruction, “This is an act where you've gone to a new level of bureaucratic bastardry on a level I haven't seen before”.
Senator Bernardi has told Paul Murray Live on Sky News, whatever form the investigation takes, it needs to be thorough.
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